This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use of a calculator for business applications.

Building Relationships series shows how to build strong networks within your company and among industry peers? Learn how do you communicate effectively with different types of people in the workplace and get your point across clearly? This series will help you build bridges and improve your business relationships

The Business Ethics series provides a common sense, practical approach to doing good work, emphasizing the need for people to prepare in advance for ethical dilemmas. The series takes an honest, realistic view of how managers can help improve ethical behavior in the rushed, output-driven business environment. It features practical instruction for searching the Internet for legal information relevant to business ethics. Learn strategies for ethical decision making, development, and maintenance.

The Communicating With Power series shows how to spark action and motivation from others, especially ones who are not in a direct line of command with you. Most people's jobs include working with a lot of people who are coworkers from across the company (or even from other companies). Many times, doing your job properly depends upon other people doing the things or having the information you need. Learn how to persuade, influence, and inform other people in ways that will make things happen.

This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for understanding customer problems, resolving conflict, and writing effective correspondence, instructions, and manuals & strategies for effective communication & effective problem resolution. It provides an overview of creating a customer service department and for hiring talented customer service people.

This series presents strategies for handling interpersonal tension in the workplace. In each course, learners will gain insight into analyzing situations, determining the best courses of action, and resolving problems. Scenarios and examples include working with difficult people in any organizational situation - supervisors, peers, and subordinates.

In everyday business, it’s common to meet, hold conference calls, & travel overseas. When you’re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication & to avoid an offensive faux pas? This series gives you the background to confidently reach across any cultural divide. It will introduce you to the culture of China, including greetings, business meetings, & dining. Each lesson includes a video overview to present the most important facts.

Doing Business in India: A Cultural Approach - This media-rich course provides the fundamentals of Indian business etiquette, describing a cultural intelligence approach to working within India. It includes a variety of social situations, such as business meetings and meals, that might come up on a business trip to India.

E-mail has become so prevalent in the workplace that we seldom think about it, and yet it is the medium coworkers see you through most often. How can your e-mails speak for you clearly, effectively, and potently? This series will walk you through building e-mail subject lines and messages that are effective and respect office etiquette. You'll also learn about e-mail safety by avoiding threats like viruses and phishing, and how to think about email confidentiality and legal security

This series teaches the writing skills learners will need to effectively communicate in a business setting. They'll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design..

Public speaking is a frightening task to many people, but it's also a crucial tool in career success. This series provides tips and tools for improving your delivery skills for presentations. It also shows how to design a dynamic PowerPoint presentation and use other visual tools to support message content.

The Fundamentals of Business Management series provides basic theories, skills, and tools to improve performance as managers. It provides a comprehensive introduction to the skills and duties of front-line management. The course explores the role of supervisor through best practices, expert suggestions, and practical tips to help build &maintain productive working relationships. Learn to interpret financial reports & ask intelligent questions about financial matters.